Aeries Communications Support

Aeries Communications 7

• Aeries Student Groups
• Aeries Communications Attendance
• Managing Incoming Student Groups with Aeries Student Groups (Pre-enrolled Students)
• Aeries Auto-Alerts (Grade, Progress, Attendance)
• Communications Link Not Populating

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Getting Started with Aeries Communications 4

• Getting Started - Aeries Administrators
• Getting Started - Aeries Teachers & Staff
• Getting Started - Aeries Parents & Students
• Accessing Signal Kit/Communications Outside of the Aeries Portal

General 12

• Telephone Consumer Protection Act (TCPA) Guidelines
• Announcement vs. Direct Message
• General, Emergency, and Urgent Announcements
• Setting Caller ID for Phone Calls
• Quiet Hours

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Personal Info 6

• Update Personal Settings
• Update Name Display
• Update Phone Number
• Update Email Address
• Update Profile Pic

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Feed Manager 1

• Feed Manager

Notifications 1

• Update Notification Preferences

Sign Out 1

• Sign Out

Creating Announcements 11

• Creating Announcements
• Announcement Subsets
• CSV Ad Hoc Recipient Upload
• Schedule Announcements
• Announcement Attachments

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Viewing Announcements 3

• Announcement Manager
• Announcement Views
• What is my feed?

Direct Messages 5

• Sending Direct Messages
• Direct Message Attachments
• Direct Message Translation
• Delete or Retract Direct Message
• Direct Message Search

Dashboard Overview 1

• Dashboard Overview

Members 3

• Dashboard - Members (Find, View Activity, Update Permissions)
• Customizing Member Permissions
• Viewing Member Activity

Classes 2

• Class Details
• Editing Name of a Class

Groups 5

• Purpose of each Group (Public, Private, Lists)
• Creating Groups (Public/Private Groups, Private/Community Lists)
• Group Details
• Editing Groups
• Editing Name of Group

Announcements 3

• Announcement Delivery Details (Dashboard - Announcements)
• Announcement and Auto-Alert Delivery Definitions
• Delete Announcement

Auto Alerts 2

• Auto-Alert Delivery Details (Attendance, Nutrition, Grades)
• Announcement and Auto-Alert Delivery Definitions

Direct Messages 1

• Direct Messages

Social Media 1

• Twitter Configuration

SIS Sync and Integration Reports 1

• SIS Integration Reports

Frequently Asked Questions 3

• Stop Receiving Emails, Phone Calls or Text Messages
• Changes to the SMS Opt In Process and Notification Preferences Reset Options
• Email Delivery Issues and Spam