Those with Parent or Student privileges have access to the direct message center. Each have access to send messaging to the student's teachers or group owners.

Parents and Students access Communications through single sign-on through the Aeries Portal:

This video takes a quick tour around Communications - you will find that the feed has been enhanced because you can view your students in the left-navigation now (as long as the contact records are set to General and Emergency), but the rest of the video is spot-in if you need a review: 

Training Playlist - Parents/Guardians & Students

Printable PDFs:


Parents/Guardians also have access to filter the feed based on each student’s classes and/or groups. Students populate within the left navigation and the parents can expand the lists for each child.

As of 7/29/2019, any new member who receives their first SMS/Text notification from a district, school, class or group (or current member who re-enables SMS notification preferences) will also receive automated instructions on how to opt-out (STOP), display the instructions again (HELP), and opt back in for SMS/Text notifications (START). This process follows industry standards.